Privacy Policy
Last updated: 16 March 2026
Sensation Band ("we", "our", "us") is a trading name of [your company/trading name]. We are committed to protecting your privacy and handling your data responsibly. This policy explains how we collect, use and protect information when you visit our website or interact with our services.
1. Information We Collect
Website visitors:We may collect the following information when you use our website:
- Name, email address and phone number when you submit an enquiry or booking form
- Information you provide when contacting us via email or social media
- Technical data such as your IP address, browser type and pages visited, collected automatically via cookies and similar technologies
Social media analytics:We use official platform APIs (including Meta, Pinterest, LinkedIn and TikTok) to retrieve performance statistics from our own business social media accounts. This includes follower counts, post engagement metrics and content performance data. We do not collect or access any personal data from our followers or other platform users through these integrations.
2. How We Use Your Information
We use the information we collect to:
- Respond to enquiries and process booking requests
- Provide you with information about our services
- Improve our website and marketing activity
- Display our social media performance on an internal marketing dashboard
- Track content performance and inform our marketing strategy
We will never sell, rent or share your personal information with third parties for their marketing purposes.
3. Lawful Basis for Processing
We process your personal data on the following legal bases under UK GDPR:
- Consent — when you submit an enquiry form or subscribe to communications
- Legitimate interests — for website analytics, social media performance tracking and improving our services
- Contract — when processing data necessary to fulfil a booking
4. Cookies
Our website uses cookies to improve your browsing experience and to analyse website traffic. You can control cookie preferences through your browser settings. We use:
- Essential cookies — required for the website to function
- Analytics cookies — to understand how visitors use our site (e.g. Google Analytics)
- Social media cookies — set by platforms such as Facebook and Instagram when you interact with embedded content
5. Third-Party Services
We use the following third-party services which may process data on our behalf:
- Google Analytics — website traffic analysis
- Meta (Instagram & Facebook) — social media management and analytics
- Pinterest — content publishing and analytics
- LinkedIn — content publishing and analytics
- Zoho CRM — customer relationship management
- Zapier — workflow automation
Each of these services has its own privacy policy and processes data in accordance with their respective terms of service.
6. Data Storage and Security
Your data is stored securely using encrypted connections (HTTPS) and access controls. Enquiry form data is stored within our CRM system. Social media analytics data is stored in a secure hosted database for trend reporting purposes only.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Object to processing based on legitimate interests
- Request a copy of your data in a portable format
To exercise any of these rights, please contact us at [email protected].
8. Children's Privacy
Our services are not directed at children under 16. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.
10. Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact us:
Email: [email protected] Website: sensationband.co.uk